Returns & Refunds
You can return your product within 30 days of receiving it, without giving a reason.
If you decide to return it, we would genuinely appreciate understanding why. Your feedback helps us improve the product and refine what we do.
To initiate a return, please contact:
info@apergear.com
Return conditions
Returned items must be:
- unused
- clean
- in original condition
If the product shows signs of use or damage, we reserve the right to refuse the return or issue a partial refund.
Return shipping
The customer is responsible for the cost of return shipping.
We recommend using a tracked shipping service, as we cannot take responsibility for lost returns.
Refunds
Refunds are issued once the returned product has been received and inspected.
The refund will be made using the original payment method.